Shipping, Returns & Support
Shipping & Delivery
We offer Express Delivery across the UK within 1–3 business days.
- Handling time: Orders are processed within 24 hours (excluding weekends and public holidays).
- Shipping fee: £20.00 flat rate per order.
- Tracking: Every order includes a tracking link for real-time updates.
You’ll receive a confirmation email once your order is dispatched.
Returns & Refunds
If you change your mind, you can return your order within 30 days of delivery, provided the item is unused and in its original packaging.
- Refunds are issued within 1 business day after we receive and inspect your return.
- To start a return, contact us at contact@vemir.co.uk .
Customer Support
Need assistance with your order or product? Our friendly UK-based team is here to help.
- Email: contact@vemir.co.uk
- Phone: +44 7537 169080
- Live Chat: Available on our homepage for instant support
We aim to respond to all messages within 24 hours (Monday–Friday).